Although I are already ordering from Bigbasket for really sometime The difficulty seems to be their customer care.
My lousy. Half the greens have been spoiled and rotten. I have never seen veggies or fruits in these bad condition. I was cutting the watermelon and what I noticed was the worst scene possib...Go through Far more
I didn’t obtained any e-mail notifying cancellation. Also I built a payment by using Card that was taken by. They don’t refund in hard cash so precisely what is issue of applying their provider! Their advertisements on television and radio are rather attractive and organization idea also seems western but they don't again by themselves with resources and high-quality! Absolute squander of effort and time.
For the final couple of months (at any time because I’ve moved to Bangalore) I’ve turn into a fan of on the internet grocery buying website BigBasket.com.
They worker those who are unable to go through symptoms or follow Instructions. He wasted my time considering the fact that early morning 7:20AM till 10AM And at last I bought a get in touch with from BB that they named but I didn't respond to.
after that my order has long been included to on dollars shipping by eliminating the discount. I known as the customer support right away after that and he explained to me you're going to get the low cost right after delivery, just pay back the quoted total on shipping and delivery and get in touch with us back again and will credit two hundred bugs.
’ Then they screw up shipping situations repeatedly — blaming the roads plus the clouds and The celebrities — each individual but their particular crappy shipping and delivery programs.
I termed customer service once again. They explained that they're going to prepare for your supply of that product the next day. The next day, when the delivery guy came, he wanted me to pay once more for that missing product. After i told him that I had previously paid, he asked me to contact customer service again. All this contacting cost me greater than fifty rupees! All for what? Their own issues? In any case, Once i named customer support, they place me on keep indicating that they will Check out the knowledge, after which they hung up on me! I used to be managing find more info from equilibrium, so I questioned the shipping man or woman to simply call them. He mentioned, in case you don’t would like to pay out this tiny amount of money, then leave it, I’ll pay from my own pocket. Now, why should I pay 2 times for one thing? I tried to convey to him that he need to tell the big basket persons which i had currently compensated for that, but he stormed of claiming which i was low cost! Is this the type of provider a single expects from any enterprise
Next time when i requested i essentially calculated and located to acquire this dishonest done. There's no position telling Big Basket about this when i tear the packet even so now i am suspicious that whichever i get of Bigbasket brand may possibly notbe of same measure and hereby submitting every one of the Local community to know about this and prevent purhasing from Major Basket.
And once more, away from nowhere, the doorbell rang at seven am – it was the supply boy, disturbing my sleep, to deliver after product out in the twelve objects which i experienced purchased. I told him to get it again, considering that I'd already obtained it last night.
Perspective discussion · bigbasket @bigbasket_com 7h Replying to @baba27189 We're sorry to Have you ever upset. Kindly short us on The difficulty together with the buy facts through DM, we'll check and might help out accordingly.
All over again when I booked the purchase yet again for the same working day evening the appear next day early morning without the need of my authorization. Once i referred to as to client treatment, how she talked to me is basically unacceptable, she also said that she will not likely acknowledge my more purchase anymore. It genuinely ridiculous and ashamed.
Look at conversation · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience triggered. Could you be sure to support us together with your buy selection? We will do our greatest to assist you.
On top of that the majority of products undelivered (sixteen out of 25). Fortuitously, they did each refund the quantity plus returned 50% with the undelivered value into my wallet. I do think They may be struggling to sustain with desire — with any luck , your situation will boost before long. (I’ve requested all over again, Allow’s see what arrives tomorrow morning!)